Source: World Economic Forum (video statements)
Imagine you had an AI assistant that caught a bill increase, moved money to avoid a fee, and flagged something suspicious, all before you had breakfast.
That’s not sci-fi. It’s where online banking is currently headed.
But here’s the twist: while 71% of us want an AI financial assistant, 82% still want the final say before it acts. Convenience, yet not at the cost of control.
Our Head of Technology and Innovation in Financial Services, Drew Propson, explores what this means for the future of banking in our latest video.
Read the full findings in The AI Playbook for Financial Services: wef.ch/AIfinancialservices26
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